FAQs

Frequently Asked Questions

So the best questions ever asked are at the entrance to the Key West Ripley's Believe It or Not! The questions we get about the Key West Vacation Pass aren't quite as entertaining. Here are answers to the most asked questions.

Is this legitimate or a rip off?

The Key West Attractions Association is a respected, non-profit organization that has served Key West Attractions for over 34 years. I want to assure everyone that the Vacation Pass is indeed a legitimate deal. Other than a few blackout dates during the year there are no “catches” or “gotchas” using the Key West Vacation Pass. Just great savings on great attractions.

Why do you offer it?

Part of the mission of the Key West Attractions Association is to promote the City of Key West and the great attractions offered by our members. By offering this incredible value to visitors we hope it makes the decision to visit Key West more affordable, and entices visitors to experience a wider range of attractions while they are here in our great city.

Why do I have to book directly with each Vendor to use the coupons?

First, the Key West Attractions Association is not an attraction or tour operator. We are an association whose mission it is to promote attractions and tourism in Key West.  As an organization we have no ability to take reservations or bookings from the public. And generally, third party booking companies do not accept coupons. The Vacation Pass requires direct bookings only because direct bookings have the lowest overhead for our attraction operators and are the only way these deals can be offered.

Why are there blackout dates?

Blackout Dates will apply.  This offer is not valid in 2019 for the following: Easter Weekend (April 19-21) Memorial Day Weekend (May 24 -27), Fourth of July Weekend (July 4-7), Labor Day Weekend (Aug 30-Sept 2) and Thanksgiving Weekend (November 28-31).  Must present original coupons at ticket booth, copies not accepted.  One coupon required per (2) guests.  All participating businesses are subject to availability.  Cannot be combined with any other offer or discount.

If I have questions, is there a number or email I can contact you at?

Sure!  We'd love to talk to you.  You can call us at 305-293-7249 or email us at director@keywestattractions.org

How long does it take to receive my pass?

Typically, you’ll receive your Pass within 7 days after payment is made via our secure website.

If I use these coupons do I go on a standby basis?

No! Purchasing tickets using the Vacation Pass Coupons is the same as buying a full price ticket (only way less expensive). The only limitation (other than blackout dates) is whether the attraction has space available when you make your booking. This is the exact same limitation you’d have if you were paying full price.